Independent Commercial Transport Operators

To obtain approval, Operators must:

1. Ensure the average age of all vehicles is less than 12 years from the date of manufacture.
2. Provide the following documents (PDF or JPEG only):

Your company’s active Health & Safety policy
Commitment to customer service policy (Compliments/Complaints process)
Passenger Service Licence(s) Small Passenger Service Licence (SPSL) for vehicles 12 seats or less Large Passenger Service Licence (LPSL) for vehicles greater than 12 seats (if applicable)
Valid Public/ General Liability Insurance. Cover of at least $5 million per event

Click the link below to submit your application and upload your documents. 

Once your application has been approved, the Ground Transport team will provide instructions to create an online account to manage your transactions and how to collect your access card(s). 

We are experiencing higher volumes of enquiries. Please allow 15 business days for your application to be processed.

If you have any questions please contact [email protected]