Security is a top priority at Queenstown Airport. On-site security measures are regularly monitored and the airport continues to meet stringent security standards set by the Government. Queenstown Airport also has a dedicated New Zealand Police unit located on-site.

On the ground

Aviation security

The Aviation Security Service (AVSEC) is the official provider of aviation security in New Zealand. Their key roles are:
1. Screening passengers and their carry-on baggage;
2. Screening checked baggage;
3. Completing airport perimeter patrols, and guarding of aircraft and aircraft searches to ensure the prompt interception of people unlawfully entering security areas
4. Screening of airport workers; and
5. Managing the Airport Identity Card system for restricted areas

For more information visit http://www.avsec.govt.nz/.


Border protection

Customs

The New Zealand Customs Service is the government agency with the job of ensuring the security of our borders. Their job is to protect the economy from illegal imports and exports, and collect revenues, investigate illegal activity and prosecute where necessary. It also promotes New Zealand’s international trade and ensures that lawful travellers and goods can move across our borders as smoothly and efficiently as possible.

For more information visit www.customs.govt.nz.


Immigration requirements

Unless you are a New Zealand citizen, resident or from a visa-free country you will need to have a valid visa before entering New Zealand.
Visitors who do not need a visa will still be asked to show:

• A return travel ticket or evidence of onward travel arrangements
• Evidence that you have sufficient money available to fund your visit
• Completed passenger arrival card

For more information about visas and immigration requirements, please visit the New Zealand Immigration Service website www.immigration.govt.nz or visit one of their branch offices.

 

Biosecurity

The Ministry of Primary Industries is responsible for ensuring that New Zealand remains free from harmful pests and diseases. Strict biosecurity and quarantine laws are in place for all travellers and belongings entering New Zealand by air or sea and there are severe penalties for failing to declare items that are prohibited, restricted or for which you are required to pay duty/sales tax.

Please note that your Passenger Arrival Card (PAC) is a legally binding document - you need to read it carefully, fill it in completely and answer truthfully about what you are bringing into New Zealand. If you are bringing in any item listed on the PAC (either with you or packed in your luggage) you must declare it on the card. A Customs Officer and/or Quarantine Inspector will speak to you about the item you specify and decide if any further action is necessary.

For more information about what you can or cannot bring into New Zealand please visit www.biosecurity.govt.nz/enter/declare or phone the Ministry for Primary Industries on +64 4 894 0100 or 0800 00 83 33.


In the air

New Zealand’s air navigation service provider Airways is responsible for controlling air traffic throughout the country, include our immediate airport environment and airspace within a 100km radius and up to 17,500ft.

Airways’ Air Traffic Controllers (ATCs) are located in Queenstown Airport’s Control Tower and are responsible for the separation and efficient movement of aircraft and vehicles operating on the taxiways and runways of the airport, and aircraft in the air near the airport.

Airways also manages www.airshare.co.nz the UAV (“unmanned aerial vehicles” or drones) hub for New Zealand. The website gives people the information they need to learn how to operate safely and log where they fly – a useful feature for all UAV users, from those with small recreational UAVs to large commercial operators – as well as the ability to request access to controlled airspace through the website.

For more information visit www.airways.co.nz.